How to Order


Ordering Instructions

All first-time orders must be sent via email, mail or fax. We recommend calling the sales department prior to submitting your order.

Delivery Schedule

All first-time orders require a minimum of 3-4 weeks from credit approval. Reorders are processed within 3 weeks. This does not include an additional 2-5 days allotted for shipping time.

Rush Delivery

Rush orders are accepted. Please call to confirm this option.

Camera-Ready Artwork

The quality of your logo depends upon the artwork supplied. To avoid delays and additional art charges, please supply clean camera-ready art. If art needs to be touched-up, add approximately $50.00 to your order.

Digital art requirements

Artwork can be emailed to:

Electronic artwork should be submitted as an EPS Vector file, or PDF file. If not available, our Art Department supports any one of the following formats: BMP, TIF, JPEG, DOC or Adobe Photoshop

Order Confirmations

All orders are acknowledged via fax. Please read it carefully and contact the factory immediately with corrections. Orders will be produced and billed as per this information. Any changes to your order must be confirmed in writing.

Payment Terms

We accept MasterCard, Visa, American Express, along with company checks. For your security, all credit card processing is done through YAHOO’s secure server. If you prefer, you can fax your credit card information to our private fax line.


Returns are accepted only if we’ve shipped defective merchandise or made a printing mistake. Returns are only accepted with a return authorization number – call the company prior to returning any merchandise.

Shipping Charges

Shipping and handling charges, which are based on the weight of your order, are calculated using either the current UPS or USPS rate chart. All orders are insured in the event that your shipment gets damaged in transit.

More Help

Contact Customer Service from 9-5 EST, or send an e-mail to

Mirage Marketing —
1018 N. Bethlehem Pike — Ambler, PA 19002